Miami-Dade County Public Schools: 

Information Technology Services     

November 2013 – September 2012

Instructional Performance Evaluation & Growth System (IPEGS)   

District Implementation Facilitator 

• Accomplished online teacher evaluation systems implementation; 
• Facilitated end-user legacy systems transitioning; and,
• Effectively project-managed the IPEGS implementation-training team.

November 2013 - September 2011

SAP District Payroll Deployment Specialist

• Administered classroom and site end user instruction;
• Developed virtual eDocumentation (Uperform); and, 
• Evaluated coding inconsistencies. 

November 2013 - March 2008

Aspen X2 Scheduler Lead Trainer 

• Assisted schools in meeting class size compliance;
• Actively optimized school scheduling automation;
• Accelerated off-site & lab-based user support; and,
• Fabricated and updated complete end-user manual (Indesign) with eLearning (Camtasia) self-paced tutorials.

January 2008 – June 2008 

Cognos (BI) for MDCPS Procurement Trainer

• Managed pilot test implementation; 
• Prioritized end-user ad hoc reporting with analysis; and,
• Systematized technical training and support.

August 2007 – January 2009 

Global Scholar: Pinnacle Web eGradebook Trainer 

• Performed classroom and on-site technical training;
• Solved end-user support issues via technical tickets; and, 
• Evaluated ITS produced end-user video tutorials.

June 2006 – July 2007 

Student & Parent Internet Portal Liaison 

• Executed community outreach field presentation; 
• Delivered parent training at the school-site level; and,
• Quality assured parent account creation.

Present - 2009 Graphics Designer & Photographer

• Produced web-based/physical location seminars; 
• Live virtual technical support;
• Photo-illustrator; and,
• Senior album designer.